All tickets are strictly non-transferable, non-resalable, non-exchangeable, and non-refundable under any circumstances, including incorrect purchases made by the customer. Refunds will only be considered in the event of unforeseen external factors beyond our reasonable control (e.g. severe haze, extreme weather conditions, government directives, natural disasters, riots, or strikes).
Tickets that have been altered, defaced, or tampered with in any way will be deemed invalid.